About Jamison Consulting
Nancy Jamison provides in-depth research,
analysis and insight to clients in the areas of
unified communications, speech technologies and
contact centers. Ms. Jamison delves into these
technology markets to explore how each
technology affects the end user, from the
executive, contact center manager, or
applications developer, to the retail customer.
Whether breakthrough technology or integration
of existing applications, she clarifies how it
all works and why it matters.
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Just Released:They Called Me! How Interactive Outbound Speech is Revolutionizing Customer Service
Sponsored by Voxify (August 2008) - click here to download
Just Released:
Peering Past the Unified Communications Frenzy
Sponsored by Interactive Intelligence (June 2008) - click here to download
Just Released: UC End User Productivity Study
By Nancy Jamison and Blair Pleasant - click here to download
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Catching up with ShoreTel 