On the seventh day of UC the industry gave to me overuse of power dimming,
applications plug ‘n playing,
five phone rings,
the voicemail market girds,
an AT lens,
what SMB loves,
and a clear definition of UC.

This is all about going green. How could anyone that reads a paper or goes onto the Internet not see the issue of green initiatives as a hot topic? My day seven wish is the second, along with assistive technology, that is about companies doing more to promote what they have or are doing. Day seven is that companies talk more about their green initiatives because we don’t hear enough about them. If we don’t hear about it, then customers don’t hear about it, and in order to go green customers need to be able to make intelligent choices when choosing vendors. In fact, Siemens recently held a webinar, entitled “The Green Contact Center – Making “Green” Work for you”. In it they held a poll with the question “Do you believe that a significant number of customers would be positively inclined to buy from vendors who publicly demonstrate a commitment to the Green initiatives?” Approximately 95% responded yes. Therefore, day seven is a wish to hear about green.