OK, OK. I know I should be blogging about what I saw at VoiceCon and heard about at SpeechTek, but I’m not done yet. Besides, it’s no fun to work all the time. I have found two little call center nuggets to pass on though. Just for fun, I have to post this. I was cruising MSNBC.com and saw a story “The Worst Boss in America” which is a contest recently finished on the web site Working America.org. Surprise! One of the top two winners was a call center help desk story, and one of the 20 runner-ups was about a call center. In between picking up my slack jaw from my knees, I was either laughing or shocked. Like a slow moving horror movie, I just couldn’t stop reading. Check it out and be happy you work where you do.