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About Jamison Consulting
Nancy Jamison provides in-depth research, analysis and insight to clients in the areas of unified communications, speech technologies and contact centers. Ms. Jamison delves into these technology markets to explore how each technology affects the end user, from the executive, contact center manager, or applications developer, to the retail customer. Whether breakthrough technology or integration of existing applications, she clarifies how it all works and why it matters.
 
Just Released:
Peering Past the Unified Communications Frenzy
Sponsored by Interactive Intelligence (June 2008) - click here to download

Just Released: UC End User Productivity Study
By Nancy Jamison and Blair Pleasant - click here to download
July 16, 2008
I woke up to a press release on Convergys acquiring Intervoice. I have to say that I'm always somewhat surprised about these things, but not really, and when I look back on Intervoice for the past year the timing made great sense. There had been rumors of a small shedding of people over the last few months, but a lot of companies are doing that. ... Read Full Entry
Catching up with ShoreTel

In this interview, Nancy Jamison chats with John Combs, President and CEO of ShoreTel, on ShoreTel's recent growth, and what kind of impact unified communications is having on ShoreTel's customer base. >Listen Now  >Learn More About John  >View Full Podcast List