About Jamison Consulting
Nancy Jamison provides in-depth research,
analysis and insight to clients in the areas of
unified communications, speech technologies and
contact centers. Ms. Jamison delves into these
technology markets to explore how each
technology affects the end user, from the
executive, contact center manager, or
applications developer, to the retail customer.
Whether breakthrough technology or integration
of existing applications, she clarifies how it
all works and why it matters.
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Contact Center Hosting - When a Trend Becomes a Preference
Sponsored by Echopass (December 2008) - click here to download
Just Released:They Called Me! How Interactive Outbound Speech is Revolutionizing Customer Service
Sponsored by Voxify (August 2008) - click here to download
Just Released:
Peering Past the Unified Communications Frenzy
Sponsored by Interactive Intelligence (June 2008) - click here to download
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February 2, 2009
If you watch the news or go online at all you would think the sky is falling. In some market sectors it probably is, or at least in a freefall waiting for a bailout. However, despite the challenges, not all market segments are bad and some companies are holding their own or even doing well despite all the bad economic news. >
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 Podcast with Rick Moran on the SMB market
Cisco has done extensive research into understanding the needs and make up of companies in the SMB market. In this podcast, Nancy Jamison talks with Rick Moran, Vice President of Small Business Solutions Marketing at Cisco, about the SMB market, how it differs from enterprise, and what the needs and opportunities are for solutions such as unified communications.
>Listen Now >Learn More About Rick >View Full Podcast
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